HCP Wellness is a leading Cosmetics Manufacturing, Pharma Manufacturing, and FMCG Manufacturing company based in Ahmedabad, engaged in Contract Manufacturing, Third Party Manufacturing, and Private Label Manufacturing for Indian brands, exporters, and multinational companies across Skincare, Personal Care, and Oral Care categories.

We are hiring a Telecalling & Operations Executive to manage Client Coordination, Order Follow-ups, and B2B Operations. This role is ideal for freshers, interns, and candidates interested in Client Servicing, Telecalling, and Operations Support.

Roles & Responsibilities
• Handle Telecalling for Client Support and Order Follow-ups
• Assist in Operations Management, Back Office Tasks, and Data Management
• Coordinate Client Requirements, Dispatch Schedules, and Order Processing
• Maintain MIS, Excel Sheets, Client Documentation, and Records
• Liaise with Factory Teams, Packaging Teams, and Stores for smooth operations
• Support Customer Care, Client Escalation Handling, and B2B Coordination
• Ensure effective Operations Support, Client Servicing, and Manufacturing Coordination

Eligibility & Preferred Background
• Graduate / Post-Graduate – BBA, BCom, BA, BSc, BCA, MBA, MCom, MSc
• Freshers, interns, or candidates with experience in Telecalling, Client Servicing, Order Processing, Back Office Operations, or B2B Coordination can apply
• Knowledge of Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia, or Merchant Handling is an added advantage
• Strong English Communication, Coordination Skills, Teamwork, Problem-Solving Ability, and Operations Management Skills

Job Location
Ahmedabad (Only Ahmedabad based candidates should apply)